In the event of any conflict or inconsistency, the terms and conditions set forth in this Agreement shall prevail. You should take time to read them carefully and understand them before accepting a place at Shantinilayam Ayurveda Health Care. Please contact us at (snayurcare@gmail.com) for clarification before you accept a place if there is anything in these terms and conditions that you do not understand.
- In terms of admitting client, Shantinilayam Ayurveda Health Care does not discriminate on the basis of race, creed, color, national origin, sex, veteran or military status, sexual orientation, or physical disability.
- The client must abide to the standard code of conducts of the centre.Each member is responsible for maintaining a high level of civility, integrity, honesty, and trust while in the centre during their retreat. He/she shall show respect to others. A client should conduct his/her activity in such a way that it does not curb other individual's basic rights & dignity in any manner.
A client shall be terminated for the following reasons -
- If the centre finds the client in violation of the standard code of conduct.
- Any behavior disruptive to other individuals or the smooth running of the centre will not be allowed.At first incidence, warning will be given. At the second incident, the client will be suspended for the entire day. A client will be readmitted after a suspended day. If the behavior persists, the client will be dismissed from the centre. When the conduct of the client threatens the other individual's safety, the centre reserves the right to dismiss a client immediately.
- For nonpayment of package fees, verbal and written warnings will be sent from customer Support Services. After 3 attempts and no response from the client, the client will be immediately suspended.
- If a client face any issue,he/she may raise a complaint to the customer care department by officially marking an e-mail (snayurcare@gmail.com).If the client is not satisfied with the response, then he/she may contact the Managing Director of Shantinilayam Ayurveda Health Care Mrs.Somaja Thankappan Pillai (Phone- +91-8848611103) (E-mail: elitedestinyindia@gmail.com)
- Shantinilayam Ayurveda Health Care has full power & authority to make changes,suspend or terminate a package at any given period of time.
- Shantinilayam Ayurveda Health Care has the full power & authority to execute the standard code of conduct.